The level of after-sales service is absolutely strategic to position Ekofill on the market and acquire customer’s loyalty. That's why Ekofill has focused its attention on five key points:
- Compliance with the delivery, installation, testing and commissioning of the machine performance.
- Tests fillerried out by our skilled technicians are an integral part of the machine production cycle (production of details, quality control of the same and final testing of pre-shipment)
- Technical Service Department constantly available for any needs (mainly focused on the "Teleservice").
- Availability of spare parts manufactured directly, with a guarantee for a longer period than is required by applicable law.
- Delivery guarantee spare parts in 48 hours for the parts in stock.